William Pirkey

IT Service Delivery Management

Process Improvement Strategies

IT/Network Operations

Service Delivery Management

Project/Program Management

Proven Leadership  ~  Natural Technical Aptitude  ~  Strategic Vision

Twenty year Air Force career combined with ten years contractor and civilian experience provides the perfect mix of operational skills, solid technical background, strategic outlook, and leadership.  Over 20 years of project and program management, enterprise systems development, business relationship, and IT operations experience providing end-to-end solutions through leading people, managing processes, and delivering technology.  Depth and breadth of skills in all pillars of IT management across multiple domains including administrative computing, networking, application and system development, user services, and data/voice telecommunications.  Full development and delivery lifecycle with PMO expertise of implementation, infrastructure, contract oversight/performance management, financial management, IT service portfolio and catalog management, capacity management, information and knowledge management, and asset/configuration management.  Talent of analyzing and integrating requirements from diverse business areas with the latest technologies to deliver innovative and cost-effective solutions.